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Striking Growth in Urgent Care Centers and Retail Clinics

Our strategic partners at the Health Policy Commission (HPC) examined the growth in alternative care sites such as urgent care centers and retail clinics in Massachusetts and released a brief on their groundbreaking research this summer. For some common conditions that can be safely treated outside of the emergency department, these sites offer significant cost savings for patients. The HPC’s analysis found that visits for these minor conditions resulted in an average copayment of $32 at urgent care centers and $26 at retail clinics, versus $130 in the emergency department.


You can view the HPC’s entire report and explore the data through interactive maps and charts online. The research brief was also highlighted in articles from MassLive and the BBJ. This fall, we will share best practices for guiding your employees to lower cost alternatives when medically appropriate.

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